Table of Content
Basic Guidelines
1.1 We recommend reviewing these General Terms and Conditions before accessing our site, malina-casino.uk (referred to as the "Site" from here on). By visiting or interacting with any part of the Site, you consent to being bound by the full set of terms outlined below (collectively known as the "Terms"):
- The General Terms and Conditions presented here;
- Our Privacy Policy;
- Our Cookie Policy;
- Particular rules for promotional offers, bonuses, and unique deals featured on the Site;
- Guidelines for specific games available on the Site, accessible via those games;
- Additional rules you may agree to when utilising certain features or services on the Site.
1.2 Should there be any conflict, the rules for promotional offers, bonuses, and special deals will override the other Terms.
1.3 If you disagree with any part of these Terms, you should avoid creating an account or engaging with the Site's services. Continued interaction with the Site signifies your agreement to the Terms.
1.4 Unless specified differently, mentions of "we," "us," "our," or "Company" in the Terms point to the entity managing the Site, whereas "user," "you," or "your" refers to the individual accessing the Site and agreeing to the Terms.
1.5 The authoritative version of the Terms is in English. Translations are offered solely for ease of reference. If there's a difference between the English text and any translation, the English version controls. By agreeing to the Terms, you confirm that your English proficiency allows you to comprehend them fully.
1.6 The Company provides game access solely via a secure network employing encryption for confidential information.
Regulatory Obligations and Restrictions
2.1 You are permitted to utilise the Site's features only if you meet the legal age requirements in your jurisdiction and are at least 18 years old. By accepting the Terms, you affirm compliance with these age limits and agree to exit the Site immediately if under 18.
2.2 The Company offers no guarantees about the legality of your Site usage, especially if gambling is banned, controlled, or unregulated where you reside. It is entirely your duty to stay informed about local laws on online gambling and Site access. Prior to registering or using the Site each time, you must confirm that online gambling is permitted in your area. By proceeding, you represent that you are authorised to participate in online gambling. Should it become unlawful or restricted in your location, you must promptly terminate your account and cease all activity.
2.3 Individuals from these countries (the "Restricted Areas"): Afghanistan, Armenia, Belarus, Bulgaria, China, Curaçao, Cyprus, Denmark, Estonia, Georgia, Iran, Iraq, Israel, Lithuania, Malta, Moldova, Romania, Russia, North Korea, Netherlands, Sweden, Ukraine (including Crimea), United Kingdom, United States, Côte d'Ivoire, Netherlands Antilles are barred from registering or depositing funds. We may update the Restricted Areas list at our discretion without notice, posting changes on the Site. You are responsible for regularly checking the Terms to ensure you're not in a Restricted Area. If you are in one, you must refrain from opening or using an account and close any existing one immediately.
2.4 Beyond the Restricted Areas, note that some game providers on the Site block users from specific regions from betting or accessing their games, as detailed in the "Extra Regional Limits" section. By using such games, you confirm you are not from those restricted regions.
Your Account
3.1 To access all Site features, you need to create a personal account.
3.2 Accounts must be registered under your true, accurate name. Only one account is allowed per individual, household/address, phone/email, and IP address. Extra accounts are deemed "Duplicate Accounts." Attempting to create one, including with false details, allows us to close any or all accounts without reimbursement and impose penalties:
- All actions via Duplicate Accounts are invalid;
- Promotions involving Duplicate Accounts are revoked;
- Winnings from Duplicate Accounts are forfeited, with processed withdrawals reversed and owed to us;
- Duplicate Accounts are shut permanently without reactivation.
3.3 Keep your username and password private and avoid sharing them. You bear full responsibility for any activities or transactions on your account. Anyone logging in with your correct credentials is treated as you, making transactions valid. We are not accountable for unauthorised access or related losses; such use is deemed yours.
3.4 You may not sell or transfer your account, nor acquire others'. Any such attempt is invalid and violates these Terms. This ban covers transferring any valuable assets, like account ownership, winnings, deposits, bets, rights, or claims—legally, commercially, or otherwise. It includes pledging, assigning, trading, brokering, or gifting, even via third parties, companies, individuals, foundations, or associations.
3.5 Using another's login details to access the Site is prohibited.
3.6 Maintain current account information and notify us promptly of any changes to registration details.
3.7 Account Closure: You can request closure anytime by emailing support@malina-casino.uk, provided:
- Your account has zero balance (positive or negative) and no active withdrawals.
- If closing with a positive balance or pending withdrawals, all funds are forfeited.
3.8 Self-Exclusion: Contact support@malina-casino.uk for assistance in closing your account. You must disclose any other accounts with us and avoid opening new ones. We are not liable for losses on other accounts or any gambling-related harm.
3.9 We may refuse account creation or close existing ones without notice or explanation.
Your Assurances
4.1 By registering and using the Site, you assure that:
- You act for yourself;
- You are a responsible, law-abiding adult;
- You lack gambling addiction and avoid using the Site whilst impaired by substances;
- All registration information is accurate and will be updated as needed;
- You recognise the risk of financial loss in our services;
- Funds used are not from illegal sources;
- You will not collude with others;
- Payment methods for deposits are yours, not stolen or lost. We may close accounts and void winnings on suspicion of breach.
4.2 You confirm no prior accounts or receipts from others' accounts.
4.3 You affirm providing complete, truthful details in registration.
Age, Identity Verification, and Other Reviews
5.1 Supply requested information for account management, identity verification, or fund source checks, including certified ID, address proof, payment method ownership, and transaction records.
5.2 We may employ any methods we choose for verifying identity, age, residence, and details (KYC) before or after deposits/withdrawals.
5.3 Provide documents within 30 days of request. We may withhold payments or suspend accounts until received, closing permanently if overdue. Verification typically takes 10 days, but may extend based on complexity.
5.4 We might use third-party services for checks, sharing data per our Privacy Policy.
5.5 By agreeing, you permit extra security reviews per regulations and our protocols, including calls, facial verification, or other means to confirm identity.
Account Funds, Deposits, and Withdrawals
6.1 Opening an account means financial transactions are handled by us, payment processors, or designated third parties.
6.2 Use available payment options for deposits/withdrawals, preferably the same method for both. Follow provider rules for services.
6.3 Balances are not bank accounts, lacking insurance, backing, or interest.
6.4 Depositing authorises us to deduct fines or fees per Terms or law. Avoid chargebacks or reversals, reimbursing us for related costs.
6.5 We set minimum/maximum deposit limits at our discretion.
6.6 Refund Policy
6.6.1 Generally, no refunds for deposited funds, except in rare cases like technical issues.
6.6.2 No refunds if deposit (or bonus) was used for betting.
6.6.3 Request refunds via support within 24 hours; we'll respond within 10 business days. Refunds are discretionary.
6.6.4 We may withhold refunds until identity is verified satisfactorily, requiring ID, address proof, and payment verification within 30 days, or accounts close with funds forfeited.
6.6.5 For credit card deposits, withdrawals up to deposited amount may be refunded to the card.
6.6.6 High-risk card transactions prompt refunds and notifications to authorities.
6.6.7 Refunds deduct bonuses and winnings first.
6.7 Submit valid withdrawal requests for winnings, processed per our rules.
6.8 Minimum rollover before withdrawal is x1. If bets total less than deposit, we may void winnings and charge 10% commission (min 0.50 EUR), or 15% for card/transfer deposits.
6.9 We may cancel withdrawals on fraud, collusion, or illegal suspicion.
6.10 We aim to use preferred methods but may differ.
6.11 Withdrawals follow monthly limits by VIP level and currency:
| Currency | Level 1 Per day / Month | Level 2 Per day / Month | Level 3 Per day / Month | Level 4 Per day / Month | Level 5 Per day / Month |
| EUR | 500 / 7,000 | 500 / 10,000 | 800 / 12,000 | 1,000 / 15,000 | 1,500 / 20,000 |
| NOK | 5,000 / 70,000 | 5,000 / 100,000 | 8,000 / 120,000 | 10,000 / 150,000 | 20,000 / 200,000 |
| HUF | 160,000 / 2,100,000 | 160,000 / 3,200,000 | 260,000 / 4,000,000 | 320,000 / 5,000,000 | 480,000 / 6,500,000 |
| PLN | 2,000 / 31,500 | 2,000 / 43,000 | 3,200 / 50,000 | 4,000 / 60,000 | 6,000 / 85,000 |
| NZD | 1,000 / 13,000 | 1,000 / 18,000 | 1,500 / 22,000 | 2,000 / 30,000 | 3,000 / 35,000 |
| CAD | 750 / 10,500 | 750 / 15,000 | 1,200 / 18,000 | 1,500 / 23,000 | 2,300 / 30,000 |
| USD | 500 / 7,000 | 500 / 10,000 | 800 / 12,000 | 1,000 / 15,000 | 1,500 / 20,000 |
| BRL | 1,850 / 32,000 | 1,850 / 32,000 | 4,800 / 72,000 | 6,000 / 90,000 | 9,000 / 120,000 |
| CZK | 12,500 / 175,000 | 12,500 / 250,000 | 20,000 / 300,000 | 25,000 / 375,000 | 37,500 / 500,000 |
| AUD | 800 / 10,500 | 800 / 16,000 | 1,200 / 20,000 | 1,600 / 24,000 | 2,500 / 35,000 |
| CLP | 425,000 / 5,950,000 | 425,000 / 8,500,000 | 680,000 / 10,200,000 | 850,000 / 12,750,000 | 1,275,000 / 17,000,000 |
| PEN | 2,000 / 30,000 | 2,000 / 40,000 | 3,000 / 50,000 | 4,000 / 60,000 | 6,000 / 80,000 |
| CHF | 500 / 7,000 | 500 / 10,000 | 800 / 12,000 | 1,000 / 15,000 | 1,500 / 20,000 |
6.12 VIP levels depend on 90-day activity before withdrawal, adjustable by deposit/withdrawal/bonus ratios. Inactive bettors (no bets for a month) drop to lowest level.
6.13 Maximum 3 pending withdrawals at once.
6.14 We may customise payment schedules, transaction limits, and times by method, level, or factors.
6.15 Finance processes withdrawals within 3 business days post-request or last payout, if conditions met. Processing occurs 6 AM-5 PM GMT, Monday-Friday. You accept this timeline. Post-processing delays are not our responsibility.
6.16 We may delay withdrawals for identity, balance, fund source, or Terms compliance checks, aiding investigations. Payments/winnings may be held until verifications complete.
6.17 Customer funds are segregated in client accounts, protected in insolvency and returnable to you.
6.18 Accounts inactive for 180 days are "Inactive," charged 5 EUR monthly fee (or full balance if less). Fee adjustable without notice; stops at zero balance.
6.19 For software errors or transaction issues, we may deduct erroneous credits and refund missing ones within 30 days of detection.
6.20 Erroneous credits (technical/human error) remain our property, deductible from accounts. If withdrawn pre-notice, amount owed to us. Notify us immediately of errors.
6.21 Fund transfers between users prohibited; we may block accounts, deduct winnings, and report.
6.22 We may offset positive balances against amounts owed.
6.23 You handle all taxes/fees on winnings, indemnifying us for related claims.
Bonuses and Offers
7.1 We occasionally provide incentives like bonus credits, spins, points, or specials ("bonuses" or "promotions"). Some need a minimum deposit ("linked deposit"). You agree these have separate rules alongside these Terms, listed on relevant Site pages. Promotion-specific rules prevail in conflicts.
7.2 Bonuses limited to one per person, family, address, phone, computer, or IP.
7.3 We may deny, reject, or cancel bonuses/promotions, or ban users/groups at discretion. Our decisions on disputes (eligibility, abuse, winnings, wagering) are final.
7.4 Restricted Area residents ineligible for promotions.
7.5 Promotions restricted for Armenia, Tunisia, Bosnia and Herzegovina, Indonesia, Georgia, Malaysia.
7.6 Bonuses require wagering: multiplier on bonus, bonus+deposit, or winnings (per promotion). E.g., x5 means bet five times the amount. Details in promotion sections/Terms.
7.7 Game contributions to wagering:
| Categories | Contribution |
| Slots* (excluding listed), Scratch Cards, Keno | 100% |
| Live Games | 10% |
| Table/Card Games | 10% |
| Video Poker | 10% |
| Plinko | 10% |
| Jackpot Slots | Not playable with bonus |
| Slingo/Bingo | Not playable with bonus |
7.8 Special Games (Crazy Time, Dream Catcher, etc.) contribute 50%; others (Double Roll, etc.) 10%.
7.9 Excluded Games contribute 0% (Book of Sun Multichance, etc.).
7.10 Prohibited Games unplayable with active bonus (10x Rewind, etc.). List extensive; includes many titles.
7.11 Real money wagered first, then bonus.
7.12 Meet wagering within 10 days for casino, 30 for sports bonuses; otherwise, bonus/winnings void.
7.13 Early withdrawals void bonus/winnings.
7.14 Post-wagering, bonus/winnings transfer to real wallet, withdrawable per rules.
7.15 No-deposit spins winnings capped at 80 EUR, with x40 wagering.
7.16 No-deposit bonuses wager x40, max withdrawal x5 bonus (e.g., 20 EUR bonus max 100 EUR). Excess voided.
7.17 Withdrawals audited, gameplay reviewed, accounts verified.
7.18 Bonuses for recreation; misuse breaches Terms.
7.19 Promotion abuse prohibited, including low-risk strategies, bets >5 EUR pre-wagering, switching games post-wins, delaying features.
7.20 Abuse leads to voided promotions, confiscated winnings, future bans.
Betting and Gaming
8.1 Verify bet details before placing; your responsibility.
8.2 Bets irreversible post-placement. We may refuse/cancel at discretion.
8.3 Results via RNG; you accept. Screen vs. server discrepancy: server prevails. Our records determine participation/outcomes.
8.4 No liability for gambling harms.
8.5 Our decisions final on bet/winning disputes.
Fraud, Unlawful, or Misuse
9.1 Site for personal entertainment only. Prohibited acts breach Terms materially:
- Commercial or third-party use;
- Fraud, e.g., using others' cards/funds, disputes;
- Cheating, exploiting bugs/software/hardware;
- Colluding, sharing info;
- Abusive patterns minimising risk;
- Money laundering/criminal acts;
- Harassing staff/users;
- Attacking/hindering Site;
- Copying/reverse-engineering software;
- Selling/acquiring accounts.
9.2 Avoid harming Site/reputation.
9.3 We review activity; abuse allows revoking promotions, voiding winnings, denying others, closing accounts.
9.4 On suspicion of breach/fraud, we may: block/suspend access, close accounts, void winnings/balances/bonuses, report authorities, collect dues.
9.5 We may alert regulators, operators, banks, providers of suspicions; you cooperate fully.
Liability Limits
10.1 You assume all risks; we control no usage.
10.2 No liability for breaches, negligence, losses (data, profits, reputation), unforeseen harms.
10.3 No responsibility for losses from: your errors, fraud, account decisions, delays, illegal use, credential-based transactions, unauthorised access, Site unavailability, third-party actions, poor access, uncontrollable events, transaction losses, missed communications, government/force majeure, illegal participation, Site/software errors, your breaches.
Site Updates
11.1 We may amend Terms anytime.
11.2 Changes effective from posted date; check regularly.
11.3 Continued use post-changes implies acceptance, regardless of notice. Disagree? Stop using Site.
Communications
12.1 You consent to electronic contact. We post/send messages; provide accurate info or we aren't liable for delays. Communications deemed received within 5 business days. We may, but needn't, communicate in writing. Questions? Email support@malina-casino.uk.
Dispute Handling
13.1 Contact support@malina-casino.uk.
13.2 Support handles, escalating if needed; you'll be updated.
13.3 "Dispute": unresolved complaint on gambling outcome post-initial process.
13.4 Support responds initially; escalate detailed complaints to complaints@malina-casino.uk.
13.5 Include: username, name, registered email, "COMPLAINT" subject, details, dates/times.
13.6 Committee reviews, responds.
13.7 Outcome within 10 days; extendable for complexity.
13.8 Unsatisfied? Explore external options here.
13.9 You contract solely with us; no claims against third parties.
Governing Law
14.1 Disputes under Terms/Site use per applicable law.
Extra Regional Limits
15.1 Some games unavailable per provider policies; using them confirms non-residency in restricted areas.
15.2 NetEnt unavailable in: Afghanistan, Albania, etc. (list).
15.3 Planet of the Apes: unavailable Azerbaijan, etc.
15.4 Vikings: unavailable Azerbaijan, etc.
15.5 Narcos: unavailable Indonesia, South Korea.
15.6 Street Fighter: unavailable Anguilla, etc.
15.7 Universal Monsters (Dracula, etc.): playable only Andorra, etc.
Sports Betting Guidelines
16.1 We accept wagers on events; may void breaches.
16.1.2 Betting warrants no affiliation with institutions, bookmakers, agencies, athletes, etc.
16.1.3 No event participation/influence/knowledge.
16.1.4 Void on suspicion of dishonesty/unfairness, refunding stakes.
16.1.5 Refuse/cancel erroneous bets.
16.1.6 You responsible for bets; no voids for misunderstandings.
16.2 Acceptance Conditions
16.2.1 Based on odds line with events, odds, handicaps.
16.2.2 Odds reflect team strengths/winnings.
16.2.3 We may alter odds/handicaps; prior bets unaffected. Remove events.
16.2.4 Bets per current line.
16.2.5 Select event/outcome.
16.2.6 State amount, get confirmation.
16.2.7 Bets final post-placement.
16.2.8 Settle per official result; closed post-payment.
16.2.9 Delayed events valid if start within 48 hours; else void/refund at discretion.
16.2.10 Abandoned post-start, continued within 48 hours: bets valid.
16.2.11 Abandoned not continued within 48 hours: settle determined markets, void others/refund at discretion.
16.2.12 Exceptions:
- Tennis: open until winner declared; 48-hour rule inapplicable. Retirement: determined markets settle, others void.
- Baseball: games 1/2 settle chronologically; cancelled if not same day.
16.2.13 Settle per official; changes post-24 hours ignored, pre-24 hours recalculated.
16.2.14 Refuse bets without reason.
16.2.15 Void/cancel post-acceptance pre-start without reason.
16.2.16 Post-start void/cancel for valid reasons (errors, bypassing limits, insider info, etc.).
16.2.17 Mirror bets may count as one.
16.2.18 Live info indicative; errors no refund ground. No responsibility for inaccuracies.
16.2.19 No liability for name misspellings.
16.2.20 Our results basis for settlement; not bound by official if error proven.
16.2.21 Press results no claim basis.
16.2.22 Our decisions final in disputes, considering practices/interests.
16.2.23 Limit max bets per event/person without explanation.
16.2.24 Refuse/cancel bonuses on fairness suspicions without notice; decisions final.
16.2.25 Sports bonus use requires wagering despite expiration/cancellation.
16.3 Rollover for Sports
16.3.1 Free bet winnings rollover x3 on single/multibets; odds <1.5 uncounted.
16.3.2 Only won/lost bets count.
16.4 Delays/Abandonments
16.4.1 Non-start/complete within 48 hours/specific rules: void except determined.
16.4.2 Started/abandoned: void except determined.
16.4.3 Not completed per rules but official result: may valid at discretion.
16.4.4 Exceptions: Tennis/Baseball as above.
16.5 Venue Changes
16.5.1 Neutral to non/vice versa: valid. Home/away switch: void. Names reversed: void. Home first unless stated.
16.5.2 Non-team: valid except per sport rules.
16.6 Time Periods
16.6.1 Duration reference; valid despite changes except per rules.
16.6.2 Injury/stoppage: deemed regular time end.
16.6.3 Rule violations: may void markets.
16.6.4 Differing format: may void.
16.6.5 Regular time unless stated.
16.6.6 Interval: first from 00:01 to end minute; last from start minute to end.
16.6.7 Bets on player stats (passes, etc.): include extra time; void if not starting.
16.7 Outcomes
16.7.1 Podium official despite changes; no podium: per body post-market. No result: per evidence/our decision final.
16.7.2 Settle post-event; may pre-settle, reverse errors.
16.7.3 Uncertainty: suspend; unverifiable: void/delay.
16.7.4 Correct errors anytime.
16.7.5 Conflicts: our video first; no video: official site; errors: our amendments final (justified on request).
16.7.6 Errors/calculations: void (e.g., >100% deviation). Post-event acceptance: void.
16.7.7 Per competition rules unless specified.
16.7.8 Head-to-head: both start or void.
16.7.9 No tie quote/result tie: dead heat (stake divided by winners, full odds on divided).
16.7.10 Odd/even: zero even; extra not count unless stated.
16.7.11 No action: void.
16.8 Delay Acceptance
16.8.1 Live: delays vary.
16.8.2 Pre-timer end disruptions (red card, penalty, goal, fortuitous): void.
16.8.3 Data delayed/inaccurate; bets at your risk. No liability for reliance losses.
16.8.4 Refuse without explanation.
16.9 Max Winnings
16.9.1 Limits vary.
16.9.2 Min bet 0.5 currency.
16.9.3 One customer only.
16.9.4 Max daily win (ex stake) 100,000 EUR equiv. Multi-day: by final event day.
16.9.5 Max selections multi/system: 30.
16.9.6 No-deposit bonus max withdrawal x3 initial.
16.9.7 Free bet winnings rollover x3, odds >=1.5; won/lost only.
16.10 Acceptance Time
16.10.1 Post-start inadvertent: void except live.
16.10.2 Amend errors; mutual consent post-start. Void if resolved/indicated outcome.
16.10.3 Disputes: our server time governs.
16.11 Live/In-Play
16.11.1 Odds fluctuate; no guarantee availability.
16.11.2 Refuse/void if prices wide of market. Final decision.
16.11.3 Abandoned coverage, finished match: settle per result.
16.11.4 Incorrect score impact: void.
16.12 Types
16.12.1 Outright: event winner.
16.12.2 Non-start: lost unless rules state.
16.12.3 Multi-winners/dead heat: stake divided, full odds on divided.
16.12.4 "Any other": unnamed.
16.12.5 "Others request": add on request; unnamed winner: losers.
16.13 Moneyline: defeat/place higher. "Field": others. Per event rules.
16.14 Handicap/1st Half: virtual lead; winner post-add. Push: return. Per rules.
16.15 Over/Under/1st Half: total >/< line.
16.16 Odd/Even/1st Half/Single Team: total odd/even; zero even. Extra not count unless stated. 1st half abandoned pre-end: void; post: valid. Single: team score.
16.17 Multi/Parlay: combined; all win or lose. Void/postponed: odds 1.00. In-play/pre mix ok. Rejected part: all rejected. Related: divide to singles. Our decision final.
16.18 Cash-Out: settle early; final irrelevant. Successful: displayed. Reverse on error/correction. No guarantee availability.
16.19 Player Specials: regular+OT; shootout no. Any player enters unless "starting." Non-start: void.
16.20 Formats: 2x25 etc. <50 or >90 min: void all. Other: stand. 3x30: halftime = total/2. No responsibility for changes; client risk per T&C.
16.20.1 H2H: non-participate: void. Tie: void.
16.20.2 Yellows: post-whistle ignored. Abandoned pre-90: void unless determined.
16.20.3 Fouls: infringement penalised free-kick/penalty. No offsides/advantage cautions.
16.20.4 Shot Target: into net/attempt saved/stopped last-man. No post/bar/blocked non-last.
16.20.5 Off Target: over/wide/stopped save/hit post/bar no goal. No blocked.
16.21 Asian Lines: per tables for totals/handicaps. Half: half stake win/lose/void.
16.22 Fast/Intervals: TV time or clock. Goal: cross line. Corner: taken. Booking: shown. Offside/penalty: referee decision (VAR). Awarded not taken: no. Intervals: as defined. Rule1: NO/NONE = no occurrence. Rule2: 45/90 include injury. Markets: various 1x2, totals, etc. When Goal (15/10 min): intervals or none. VAR Y/N: VAR review; per federation.
16.23 Bet Builder: multi from event; one void: all void regardless others.
Specific Sport Rules
17.1 American Football: no OT unless stated. Delay: unsettled til continue. Non-start within 48h: void. Suspended: valid if 55 min/Pro/College. 1st Half: Q1+Q2. 2nd: Q3+Q4+OT. 4th/Q most points/Double: no OT. Halves/Quarters incomplete: void. NCAA venue ref only. Tie: void unless quoted. Live: wrong time (>89s)/score: void.
17.2 Badminton: ML/set winner. Handicap sets/points; O/U/odd/even points. Non-start: void. Retirement/DQ: void except determined. Postponed/suspended: valid if complete within 48h. Golden: no. Retirement: undecided void.
17.3 Baseball: no extra unless stated. Japanese/Korean tie: refund ML. Non-start within 12h: void. Called/suspended: valid if 9/8.5 inn; totals post-5/4.5. Called extra: last full inn unless home ties/leads. 1st5: end5 or void. WBC: early end valid. Int'l: 6.5 inn valid.
17.4 Basketball: no OT unless stated. Non-start within 12h: void. Suspended: valid if 43 NBA/35 other min/official. 1st Half: Q1+Q2. 2nd: Q3+Q4 (NBA/WNBA inc OT). 4th: no OT. Halves/Quarters incomplete: void. NCAA venue ref. Tie: void unless quoted. Live: wrong time (>2min): void. Player specials: OT inc. H2H: non-participate/tie: void.
17.5 Bowls: incomplete: progressing winner; set void. Postponed: void. Interrupted: valid if continue within 48h else void. Retirement/WO: void. Incorrect display: void.
17.6 Cricket: no super overs unless stated. Penalties: no over/delivery. T20: all overs unless natural. ODI: 90% overs. Cancelled pre-play: void unless replay within 48h. Tie no winner/coin: void. Incomplete over: void unless natural.
17.7 Darts: ML/handicap sets; O/U sets/frames. Postponed >12h: void. Non-start: void. Incomplete/shortened: void except determined/league official. League: frame void, outright per rules. Incorrect display: void. Bullseye: red.
17.8 Esports: ML: defeat/higher place. Tournament: finals winner. Settle per official. Postponed: valid within 48h. Incomplete/disconnect: void. Replay: void prior, new market. Map change: handicap/O/U void, ML valid. Dates indicative. Misspelled: stand unless obvious error. OT inc unless stated. Fixture incorrect: void. Unplayed maps: void. CS:GO: OT inc unless draw; map winner inc extra if no draw. Vocab: T/CT, Round, OT, Pistol.
17.9 Floorball: 60 min unless stated. Abandoned: void unless official/determined. Postponed: void if not within 24h.
17.10 Futsal: 40 min no extra. Postponed/suspended: void if not within 48h except determined. Pre-scheduled: bets post-kickoff void except live. Incorrect display: void. Golden: no. Retirement: undecided void.
17.11 Golf: official results. Non-start: lost. Retirement/DQ: lost. Delayed/suspended: valid 48h post-finish. Reduced: settle if 18 holes. No play post-bet: void unless multi-course (all void). Teed off: played; withdraw: last for betting. Play-offs inc; dead heat placings.
17.12 Handball: normal time no extra/shootout unless stated. Postponed/abandoned: void if not within 48h except determined/official. 7m shootout: Xth point/race void. Live: wrong time (>3min): void.
17.13 Ice Hockey: regular or inc OT/shootout (shootout +1 goal). Non-start within 48h: void. Suspended: valid if 55 min/official. Period: complete or void. 3rd: no OT/shootout. Live: normal time; goals/penalties: void. Wrong time (>2min)/score: void/cancel timeframe. 60 min draw: teams lose.
17.14 Motor Sports: podium official despite changes; qualifying immediate post. Venue change: void. Postponed: valid if start within 48h. Incomplete: official valid else void. Start: warm-up signal. Non-grid: lost outright; non-qualify: void pole.
17.15 Rugby League: 80 min. Postponed/abandoned: void if not within 48h except determined/official. 1st Half: incomplete void. Handicap tie quoted: draw losers. Venue change not opponent: stand. Opponent change: void. Incorrect display: void. Penalty tries count.
17.16 Rugby Union: normal time (80 min)/Sevens 14/20. Extra no. Postponed/abandoned: void if not within 48h except determined/official. 1st Half: incomplete void. Handicap tie: losers. Venue/opponent change: void as above. Incorrect: void. Penalty tries count. Live both: score/red: void; missing/incorrect red: void; wrong time (>2min): void.
17.17 Snooker/Pool: ML/handicap sets; O/U frames unless stated. Non-start: void. Incomplete: void except determined. League: frame void, outright per rules. Postponed >24h: void. Retirement/DQ: undecided void. Re-rack: determined stands. Fouls/free: no potted-colour. Incomplete frame: void unless determined. Incorrect display: void.
17.18 Soccer: 90 min unless stated (e.g., youth). Less played: suspend pending official. Non-regular: void unless indicated. Postponed/unplayed/abandoned/suspended not resumed within 48h same venue: void except determined. Moved for TV: stand. 1st Half: abandoned 1st: void; 2nd: valid. Info service: no liability errors. Neutral but not/vice versa: valid. Venue change home/away: void. Names reverse: void. Live: up to 90+injury; safe play: penalty area/penalty/dangerous free-kick suspend. Pending rejected at half/full. Goals/red/penalties: void. Missing/incorrect red: void. Wrong time (>5min)/score: void/cancel. Odds fluctuate; 90 min (inc injury/stoppage no extra/shootout/golden). Qualify prices separate. Incorrect names/category: void. Wrong opponent: void.
17.19 Soccer Markets
17.19.1 Goalscorers: regular only. Own goals: omitted or no scorer if only. Unlisted scorer: listed stand. 1st: void if non-play/post-1st goal (own ignored). Last/Next: void if non-play; last any time entered. Anytime: involved any time; void if no part.
17.19.2 Bookings: yellow=1, red=2; 2nd yellow+red=3 max. Regular time; post-whistle no. Non-players no.
17.19.3 Booking Points: yellow=10, red/2nd=25; max 35. Regular; post no. Non-players no.
17.19.4 Corners: awarded+taken count.
17.20 Table Tennis: ML/set winner. Handicap sets/points; O/U/odd/even points. Non-start: void. Retirement/DQ: void except determined. Postponed/suspended: valid if complete within 48h. Set Winner: incomplete void. Incomplete match: undecided void. Incorrect display: void.
17.21 Tennis: ML/set winner. Handicap sets/games; O/U/odd/even games. Non-start: lost outright/void match. Retirement/DQ: void except determined. Postponed/suspended: valid if complete. Venue/surface change: valid. Sets change: void except determined/result. Set Winner: incomplete void. Incomplete points/games: void affected. Game Winner: incomplete void; penalty game: void, point: valid. Tie-break=3rd set. Penalty point: stand. Incorrect display: void.
17.22 Volleyball/Beach: ML/set winner. Handicap sets/points; O/U/odd/even points. Non-start: void. Retirement/DQ: void except determined. Postponed/suspended: valid if resume within 48h (Olympics/Worlds: before closing). Set Winner: incomplete void. Golden: no. Tie: per official if no quote.
17.23 Water Polo: normal time (4 quarters) no extra/shootout. Postponed/abandoned: void if not within 12h except determined/official. 1st Half: incomplete void.
17.24 MMA: Round Group/Winner: KO/TKO/DQ in group; TD pre-end: decision win. Draw: scorecard; Tech Draw: referee stop pre-5th no KO/TKO/DQ. No Contest: void. Stool retire: prior round.
17.25 Biathlon/Athletics: Outright Winner: event winner. H2H: better position; same stage retire/DQ: void.
Annex 1. Gamification
1. Gamification includes: FUT Coins; Weekly Challenges; One-Time Challenges.
2. All registered users can join all elements.
3. FUT Coins:
3.1 "Coins"/"FUT Coins" interchangeable; virtual points.
3.2 Earn via deposits, challenges, tournaments, bets/games.
3.3 Withdraw to compatible wallet via blockchain; limits apply (max day 1000, week 5000, month 15000; transactions day 10, week 50, month 150). Limits changeable. Blockchain powered; provide valid address, irreversible. Solely responsible for accuracy.
3.4 Transfer to account for use (bonus money, spins, bets, collections).
3.5 Transfer between brands: login, FUT Wallet, Send via email; limits apply. 1-60 min.
3.6 On Polygon; need wallet (e.g., MetaMask). Risks: delays/errors/failures; no liability. Fees: your responsibility. Secure credentials. No other site compatibility assured.
4. Weekly Challenges:
4.1 Bets in Casino/Sports auto-participate.
4.2 Sports/Casino sections; complete one/both.
4.3 Complete: all conditions met.
4.4 Reward FUT Coins: Sports 1 per 100 EUR equiv bet (min per challenge; settled won/lost); Casino set points, higher complexity more.
4.5 Extra 100 for 50% weekly (50 per section).
5. One-Time Challenges:
5.1 Complete: auto-add FUT Coins to balance.
5.2 Any order.
6. General Terms apply.
Annex 2. Shop
- Exchange FUT for Bonuses, Spins, Freebets:
1.1 Bonuses: 10 days x40 wager; max release x5 (e.g., 10 EUR max 50). Casino only.
1.2 Spins: Activate/play 7 days; winnings bonus x40 wager, 10 days; max release 50 EUR equiv.
1.3 Freebets: Sports only; activate 24h, finish 30 days; full stake once, winnings real minus stake; rollover x3 odds 2.1 pre-withdraw.
- Earn: 1 per 100 EUR equiv casino wager; 5% deposit (EUR equiv); top tournament positions.
3. General Terms apply.
Annex 3. Bonus Crab
- All promotion-eligible.
- 1 daily try: first deposit min 10 EUR equiv.
- 1 try per 24h post-prior.
- 30s to grab toy.
- Prizes per toy: Cash (x1 wager); Bonuses (x50, max x5); Spins (winnings x40, max 50); Coins (Shop use). Multi-toy: random one.
- Max bet bonus: 5 EUR equiv til wagered.
- Games contribute variably; see section 7 General.
- Wager 10 days or void bonus/winnings.
- Per Terms.